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Google Ads

Google Ads Search Terms and Negative Keywords: A Simple Guide for Stores

The search terms report shows what people typed before they clicked your ad. Learn to read it weekly and use negative keywords to stop wasting budget.

Quick answerThe search terms report lists the actual searches that triggered your ads. Review it weekly, sort terms into relevant, irrelevant and unclear, and add negative keywords for the irrelevant ones using the right match type, so your budget goes to buyers instead of browsers, job seekers and people looking for something you do not sell.

What the search terms report is

When you bid on a keyword, Google can show your ad for searches that are related to it, not only exact matches. The search terms report shows what people actually typed. It is the most honest view of where your money goes, and it is often where wasted spend hides.

How to review it each week

01
Open the search terms report for the campaign and sort by cost or clicks.
02
Mark each term as relevant (a buyer for your product), irrelevant (a different product, free, jobs, repair) or unclear.
03
Add negatives for clearly irrelevant terms.
04
Look at unclear terms with more data before blocking them.
05
Note relevant terms that were not in your keyword list, and consider adding them.

A quick example

Search termDecision
buy georgette saree onlineKeep, it is a buyer
saree wholesale suratCheck, this may be a trader, not a customer
saree design free downloadBlock, not a shopper
saree stitching jobBlock, a job seeker

Negative keyword match types

Negative keywords have match types, and they work a little differently from regular keywords. Check Google's help centre for the current rules.

TypeWhat it does
Broad negativeBlocks searches that contain all your negative words, in any order
Phrase negativeBlocks searches that contain your words in that order
Exact negativeBlocks only that exact search

Common negatives for ecommerce

  • free, download, pdf, template
  • jobs, vacancy, salary, course
  • repair, service, near me, if you only sell online
  • wholesale or bulk, if you do not sell to traders
  • used, second hand, if you sell new only
Do not overblockEvery negative narrows your reach. Block clear mismatches, and review the impact. A brand that blocks too many terms can quietly starve a good campaign.

Use negative keyword lists

Google lets you create lists of negatives and apply them to several campaigns, which saves time. Keep a shared list for universal blocks and campaign-level negatives for specific cases. Also keep brand and non-brand campaigns separate so each has its own negatives. See branded search ads.

Next: Google Ads for ecommerce, a beginner guide. Want a team to handle this for you? See our Google Ads agency service in Surat.

Wondering how much of your spend is wasted?

We review your search terms and show you the waste in the free audit.

Get your free audit

Frequently asked questions

What is the search terms report?
A Google Ads report showing the actual searches people typed that triggered your ad, which can differ from the keywords you chose.
What is a negative keyword?
A word or phrase that stops your ad showing for searches containing it, so you do not pay for irrelevant clicks.
How often should I check search terms?
Weekly for most accounts, and more often when you launch a new campaign or raise the budget.
Can negative keywords hurt my campaign?
Yes, if you block too much or use the wrong match type. Add them carefully and check results after changes.
NS

Nishant Sinha

Founder at Nivaro, a Surat-based performance marketing agency. Owns strategy, creative direction and the tracking/development work that makes performance decisions measurable. Read more about Nivaro.